If you weren’t able to reach a settlement with your landlord and have exhausted all means of communication, then you are advised to file an official complaint with the Rent Disputes Settlement Centre at the Dubai Land Department’s head office in Deira.
- WHERE CAN I COMPLAIN ABOUT MY LANDLORD IN DUBAI? In the event where you have exhausted all means of resolution to a problem between you and your landlord, the last resort it to file a RERA complaint at the Dubai Land Department ’s Rent Disputes Settlement Centre. Their head office is located in Deira.
How do I file a complaint against a landlord in Dubai?
HOW TO LODGE A RENTAL DISPUTE IN DUBAI
- Step 1: Familiarise yourself with the rental law in Dubai.
- STEP 2: Inform the other party and try to negotiate a solution.
- STEP 3: Gather the Documents You Need to File RERA Complaints.
- STEP 4: Register a Case Online or Visit the Rent Disputes Resolution Centre (RDC)
How do I file a complaint against my landlord?
You can make a formal complaint by writing a letter to your landlord. Explain your problem and what you want them to do to solve it. Tell them what rights you have and what you think they should have done. Talk to an adviser at your nearest Citizens Advice to find out what rights you have.
How do I lodge a complaint with a rental tribunal?
Contacts for The Rental Housing tribunal:
- Email: [email protected].
- Telephone: 0860 106 166.
- Fax: 021 4833313.
- Street address: Department of Housing, 27 Wale Street, Ground Floor, Cape Town.
- Postal address: The Western Cape Rental Housing Tribunal, Private Bag X9083, Cape Town, 8000.
Where can I complain about building management in Dubai?
Under the new development, the person lodging a complaint must first write to the jointly owned properties’ management company before submitting a complaint to the Real Estate Regulatory Agency (Rera), the DLD said in a statement on Saturday. The management company should respond within a maximum of two working days.
Can you go to jail for not paying rent Dubai?
Despite difficult times most people are experiencing, renters who are struggling won’t be put to jail as bounced cheques are no longer considered a criminal offense in all of the United Arab Emirates (UAE).
How much can a landlord increase rent in Dubai?
Landlords are entitled to raise rent given they’ve provided 90 days’ notice prior to the expiry of the lease. (v) a maximum of 20 percent increase is permissible if the current rent is less than anything greater than 40 percent of the average market rental rate.
What can I do if my landlord doesn’t respond?
If your landlord doesn’t, you can always turn to your local council, Citizens Advice and the Independent Property Ombudsman services.
Can you contact your landlord directly?
Some agents will tell you that you are not allowed to contact the landlord directly – this is not true. There’s nothing to stop you doing this in the tenancy agreement and, in fact, the law requires that tenants know who their landlord is and have a way of contacting them.
How do you deal with an unreasonable landlord?
How to Deal with an Unreasonable Landlord
- Don’t Get into Arguments. Fighting with your landlord will only keep you up at night.
- Refer to the Lease Agreement. If your landlord is unreasonable about something that you have the right to under the lease agreement, simply refer back to your lease.
- Take Pictures.
- Go to the Top.
Can I sue my landlord for emotional distress?
Can I sue my landlord for pain and suffering? As part of a personal injury claim, you could be compensated for any pain or suffering you were caused to experience as a result of your landlord’s failings. This includes physical and psychiatric harm, as well as financial losses.
Is there a landlord ombudsman?
The Housing Ombudsman Service (HOS) is a dispute resolution service that was set up to help landlords and tenants resolve disputes without going to court. The service is free, independent and impartial to all tenants and landlords.
Is Rental Housing Tribunal free?
The Rental Housing Tribunal provides a free service to tenants and landlords in the Western Cape. Did you know? Tenants and landlords can now lodge complaints at RHT Online, from anywhere and at any time.
Who is responsible for painting landlord or tenant Dubai?
This is in accordance with Article 16 of the Dubai Tenancy Law, which states: “Unless otherwise agreed by the parties, the Landlord will, during the term of the Lease Contract, be responsible for the Real Property’ maintenance works and for repairing any defect or damage that may affect the Tenant’s intended use of the
What is Rera in UAE?
[Dubai – United Arab Emirates, 03 October 2016] – The Real Estate Regulatory Agency (RERA), the regulatory arm of Dubai Land Department (DLD), has issued an official circular addressed to all companies and organisations that operate in the Dubai real estate industry, notifying them of the new e-service launch for real
Where do I file a complaint against a landlord in Abu Dhabi?
If you need to file a dispute claim, contact Abu Dhabi RDSC on 800 2353. The Abu Dhabi Rent Dispute Settlement Committee is located on Defence Street (opposite Algfah Hotel), near Marriage Fund.
How to file rental disputes in Dubai with RERA –
- When to file a dispute
- How to file a dispute
- The Cost of Filing a Dispute
- Frequently Asked Questions
Disputes between landlords and renters are a common occurrence all around the world. Both landlords and renters benefit from the prompt and proper resolution of such conflicts, which helps to maintain a healthy rental market for both parties. Disputes over rental property in Dubai are brought before and resolved by the rent dispute settlement forums in the emirate. This tutorial will show you how to register a rental dispute in Dubai if you have a tenancy problem that has progressed beyond the normal channels of resolution.
WHEN TO FILE FOR RENTAL DISPUTES IN DUBAI?
Despite the fact that the Dubai Land Department has put in place a number of measures to make the lives of renters, landlords, purchasers, and sellers easier, conflicts can emerge from time to time in the form of disagreements or violations of contractual rights. In the first instance, it is preferable to consider finding a solution that is advantageous to all parties concerned. It is possible, however, to find oneself in a scenario where all techniques of dialogue and explanation have been exhausted between the landlord and the renter.
For a variety of reasons, including, but not limited to, the following, this forum specializes in the efficient settlement of conflicts occurring between tenants and landlords in Dubai.
- On the side of the renter, failure to make rent payments
- The landlord has increased the rent in an unfair manner. Tenant opposition to abandoning the property in a timely manner
- And In order to induce tenants to vacate, landlords cut off critical services.
The Rent Issues Resolution Centre has authority over all rental disputes in Dubai, with the exception of the following:
- Contracts for financial leasing
- Rent conflict lawsuits emerging in Dubai free zones such as the DMCC, JAFZA, and Tecom
- And other legal issues.
HOW TO LODGE A RENTAL DISPUTEIN DUBAI
At the Rent Disagreement Resolution Centre, both renters and landlords can file a case to resolve a rental dispute (RDC). Let’s take a look at how renters in Dubai might file a complaint against their landlord. Keep in mind that the same procedures apply in the event that a landlord need outside assistance to resolve a disagreement with one or more of his or her tenants.
Step 1: Familiarise yourself with the rental law in Dubai
Before considering initiating a rental dispute lawsuit in Dubai, it is critical that you get familiar with the Dubai Tenancy Law and its provisions. Rental agreements in Dubai are governed by stringent legislation, which were enacted by the Dubai government. The most prevalent type of issue dealt with at the resolution center is an unfair rise in rental rates. For example, when it comes to rent increases, the law requires all landlords to provide their tenants with a 90-day notice of their plan to raise the rent (s).
No matter if you’re a landlord or a tenant, becoming familiar with the RERA law is the first step toward effective conflict resolution.
In situations when you do not have a thorough grasp of the law, it is recommended that you obtain legal advice.
STEP 2: Inform the other party and try to negotiate a solution
You should notify the other party of your legal position as soon as you have a thorough grasp of the laws that support your RERA complaint(s). For example, if you believe that you have been subjected to an unjust rental increase, you should notify your landlord of the situation. Remember to save copies of every correspondence with the other party for your own records. A RERA rent complaint can be filed with the Dubai Rental Dispute Committee if you and your landlord are unable to reach a mutually acceptable agreement after several attempts.
One should bear in mind, however, that registering a rental dispute lawsuit in Dubai may be a time-consuming and exhausting process. For this reason, it is recommended that you approach the Rental Dispute Centre Dubai as a last choice for settlement.
STEP 3: Gather the Documents You Need to File RERA Complaints
To file a rental dispute with the RDC in Dubai, you’ll need the following documentation.
- Ejari’s lease agreement and certificate
- The most recent DEWA bill
- Documents required include: title deed and landlord’s passport (original and copy)
- Tenant’s passport and visa copy
- Emirates ID (original and copy)
- Rental deposit slips
- And copies of checks written to the landlord. A copy of any correspondence between the parties
- Any other supporting documentation pertaining to the issue
Rent agreement and certificate from Ejari; most recent DEWA bill Documents required include: title deed and landlord’s passport (original and copy); tenant’s passport and visa copy; Emirates ID (original and copy); rental deposit slips; copies of checks written to the landlord. A copy of any correspondence between the parties; any other supporting documents pertaining to the issue
STEP 4: Register a Case Online or Visit the Rent Disputes Resolution Centre (RDC)
The Rental Dispute Resolution Centre (RDC) was formed by Decree No. 26 of 2013, which provides services to and resolves all types of rental disputes in Dubai. Once you have gathered all of the documentation necessary to file a rental dispute case, you may proceed to the RDC Head Office in Deira, where you can hand over the documentation to the RDC typist who will complete your RERA complaint. The typist will enquire about your renting disagreement and will take you through the process of formalizing your complaint and filing your case.
Step 5: The Case Proceedings
During rental dispute proceedings in Dubai, the tenancy legislation guarantees that both renters and landlords are treated fairly. When you provide the relevant papers and register your case, your rental issue in Dubai will be forwarded to the Arbitration Department, which will attempt to resolve the dispute within 15 days of its receipt. If you are unable to resolve your RERA issue through arbitration, you will need to launch a lawsuit. The lawsuit will be decided within 30 days after the filing of the lawsuit.
The hearing may last a few hours, depending on the amount of cases that are dealt with during the daytime session.
The resolution of this procedure might take many weeks or even months.
THE COST OF FILING A RENTAL DISPUTE IN RDC DUBAI
In addition to the time and effort required, registering a rental dispute in Dubai has a monetary expense associated with it. The cost of filing an RERA complaint can be split down into the following categories:
- There will be a fee of 3.5 percent of the yearly rent of the subject property (minimum AED 500 and maximum AED 20,000) for the filing of the dispute. The following are the fees charged by the typing center: AED 210 (may change)
- Administration fees: AED 110 (this amount may fluctuate).
When submitting a rental dispute in which the yearly rent is AED 50,000, the following is how much the cost of filing the dispute will be:
- 1.5 percent of 50,000 = 1,750
- Typing center fees = 210
- Administration fees = 110
- Total: 2,070 UAE dirhams
In addition to this, you may want to consider the parking fees that you may be required to pay at the rental dispute center. In most cases, a day’s proceedings can be completed in a couple of hours, if not more.
FREQUENTLY ASKED QUESTIONS
When it comes to resolving rental issues in Dubai, these are some of the most often asked questions.
WHEN SHOULD I FILE A RERA COMPLAINT FOR UNFAIR INCREASE IN RENT?
Many people in Dubai have these questions when it comes to resolving rental disagreements.
- No notice of the increase in rent has been given by the landlord in accordance with the law
- Though not through a registered postal provider, the notice was delivered to the recipient. The rise did not correspond to the RERA’s rent index, which was established by Decree No. 43 of 2013.
To assist households in the case of a rent rise, the Dubai Land Department (DLD) has made available an effective and free-to-use RERA rent calculator, which may be used at any time. Make use of the calculator to get an idea of how your property compares to other comparable units in the neighborhood. If the rise in rent exceeds the limit set by the rent calculator, a rental dispute in Dubai can be filed with the Real Estate Regulatory Authority (RERA).
HOW MUCH CAN A LANDLORD INCREASE RENT IN DUBAI?
The maximum percentages by which a landlord can increase the rent are specifically stated in Decree No. 43 of 2013. This section contains information on the maximum rent increases that a landlord in Dubai can impose when tenancy contracts are renewed.
- The maximum percentages by which a landlord can raise the rent are specifically stated in Decree No. 43 of 2013. The maximum rent increases in Dubai that a landlord can demand during the renewal of lease contracts are shown below.
Keep a watch out for the most recent RERA rental index numbers to be released.
WHEN I CAN APPEAL IN A RENTAL DISPUTE?
It is possible for one or more of the parties to the rental dispute to submit an appeal against the decision reached in lieu of their case. An appeal, on the other hand, can only be filed if the amount of the yearly rent mentioned in the lease contract is greater than AED 100,000, which is rare.
HOW TO TRACK CASE RENTAL DISPUTE CENTRE?
If you have a rental disagreement case in Dubai, you may monitor the progress of your case using the official RDC Dubai “Track a suit” page.
CAN YOU GO TO JAIL FOR NOT PAYING RENT IN DUBAI?
The following is stated in Article 12 of Law No. 26 of 2007: “The tenant shall pay the rent value on the dates agreed upon.” If, on the other hand, such an agreement is not there or cannot be shown, the rent value must be paid in four equal annual installments, each of which must be paid in advance.” According to the Dubai Tenancy Law, the tenant’s first and most important job is to pay the rent on time every month. If, for whatever reason, they fail to do so, the landlord has the authority to take the following actions:
- Demand that you be evicted
- RDC should be contacted about a rent dispute. In the instance of a bounced check, criminal actions should be initiated.
The first two methods of settlement may merely result in a fine (depending on the amount of the rent), but you may be detained or fined in a criminal process under Article 401 of Federal Law No. 3 of 1987 on issuing of the Penal Code if you engage in illegal eviction or rent collection. This finishes our guide to resolving rental disagreements in Dubai. To find out more about the methods outlined above, or for clarification on any of them, visit the Dubai Rental Dispute Center website or call the RDC rental disputes center at 800-4488.
You may register Ejari online in order to avoid any inconvenience in the future.
Those who are concerned about the rental tenure may compare the advantages of short-term vs long-term rentals in Dubai to gain a better understanding of which option is more suitable for them.
Dubai Land Department – The Rental Dispute Settlement Centre: a safe gateway to the relationship between landlords and tenants
Dubai, United Arab Emirates, Friday, May 6, 2017 (Press Release) His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the United Arab Emirates, and Ruler of Dubai, issued a decree in 2013 establishing the Rental Dispute Settlement Centre (RDC) as the judicial arm of the Dubai Land Department (DLD). The RDC was mandated by the decree with the goal of employing new methods with flexible mechanisms to meet the requirements of the next era, as well as assisting in the execution of issues and matters relating to Dubai real estate with greater accuracy, impartiality, and transparency than previously existed.
It is the responsibility of the RDC to handle any and all rent-related issues that arise between tenants and landlords over real estate located in the Emirate or its free zones, including counter-claims and requests for interim or urgent action from either party to the lease.
Frequently Asked Questions Since its founding three years ago, the Real Estate Development Corporation (RDC) has received a wide range of complaints and difficulties relating to the real estate sector, and has handled a number of cases to assist in the regulation of the relationship between landlords and renters.
Respectfully, Your Excellency Judge Abdulqader Mousa, Director of the RDC, made the following statement: “Landlords in Dubai are permitted to apply for the evacuation of their properties in 12 circumstances, as defined by Law No.
The most prevalent of these are when a tenant fails to pay rent, when a building is scheduled for destruction or general upkeep, or when a landlord intends to utilize the property for their own personal use or the usage of their first cousins or other close relatives.
If the landlord violates the lease, the tenant has the right to file a complaint with the committee, which might result in the committee ordering appropriate compensation.” Regarding rent increases, Moussa stated that the tenant must be notified 90 days before the termination of the contractual relationship in one of two ways: either by notary public or by registered letter, depending on the circumstances.
Tenant insurance is one of the issues that might develop between the two parties and cause disagreements.
At the end of the lease period, the tenant is required to return the property to the landlord in the same condition in which it was received at the beginning of the contract, with the exception of expenditures spent as a result of regular usage or for causes beyond the control of the tenant.
It is also prohibited for a landlord to restrict the tenant’s use of the property in any way.
Specifically, the legislation permits a landlord to lawfully raise the rent after consulting a real estate calculator and determining the value of an allowed increase depending on the state, age, and location of the property, as well as the services provided by that property, among other factors.
- 43 for the year 2013 states the increase criterion in terms of percentages, which makes it simple to calculate the increase using a rental calculator such as this one.
- Using its processes, which are transparent, the RDC plays a significant role in assisting all parties in working and living together happily within a legal framework that clearly defines the rights and responsibilities of both landlords and renters.
- RDC is also committed to advancing the national agenda and smart objectives of the United Arab Emirates.
- When it comes to the litigation period, RDC has achieved great achievements, with a total of 22 days spent in litigation during the first quarter of this year.
- One of its most significant accomplishments is the Smart Judge, a cutting-edge tool that allows rental parties to determine their legal positions in disagreement situations and to be guided through the legal process at various levels of litigation.
- In addition, the Smart Judge program generates a draft judicial decision based on the information and facts supplied by the interrogator – the first draft judicial judgment of its sort in the area and maybe the whole globe.
Thus, the Real Estate Development Corporation meets its purpose of creating a safe real estate environment that protects the rights of all citizens.
Being treated unfairly by your landlord?
Given that an estimated 70 percent of the population rents rather than owns their residence, the Dubai Rental Disputes Settlement Centre can assist you with any problem, no matter how complicated. Jenny Hewett chats with citizens who have successfully navigated their way through the legal system. Extreme yearly rises are regularly discussed in a city where a large proportion of the population rents rather than owns their houses. Dubai stated in December of last year that it will be proposing new legislation that would allow landlords to raise rents by up to 20% if the price presently being paid was considerably lower than the rental index for a particular neighborhood.
- Many tenants are unaware of their legal rights, but these three case studies should provide some insight into how to submit your problem to the Rental Dispute Settlement Centre of the Dubai Land Department, and possibly even win your case there.
- When I promised to pay an additional 30% in rent, he agreed to let me continue to live in the flat for the time being.
- I used email to keep track of all of the interactions I’d had with the landlord, and then I called the Real Estate Regulatory Authority (RERA) to find out how to register a complaint against him.
- The paperwork is then filed at the Dispute Settlement Centre, where you are required to pay a charge of 3.5 percent of your yearly rent as a restitution to the court.
- The translator may be someone who understands the language.
- When I mentioned that I couldn’t comprehend what was being said because it was in Arabic, I was informed that it was my responsibility for not having an interpreter.
A number of documents are required, including your passport and Emirates ID, the plaint of case/acclaim form, Ejari certificate (proof that you lodged the tenancy contract with the Land Department when you moved in), the tenancy contract, a passport copy of the landlord (if possible), a DEWA bill, a title deed (if possible), and any other written supporting documents, such as emails, that back up your case – these are the most important!
- The conflict was finally settled after three months of negotiations.
- In order to protect your rights under a Dubai tenancy contract, it is essential that you are aware of the potential traps you may fall into.
- According to him, he intended to live in the house himself and thus filed a complaint against me with the Dubai Rental Disputes Settlement Center (DRDSC).
- In order for me to evacuate, he must provide a letter of 12 months’ notice, signed by a notary public, and delivered by courier, as required by law.
- In this scenario, when the center has registered it, it will then send the renter a case letter by registered mail, as well as an email containing the date of the first hearing.
- The defendant is required to present the rent contract, the most recent DEWA bill, a copy of their passport and proof of residency, and, in my instance, the deed transfer and a letter describing what the disagreement was about.
- We received our notary public letter just yesterday, and we will be leaving the house in February of 2015.
We’re also lucky in that the government is providing assistance to tenants throughout this latest real estate boom.
He informed me that if I did not agree to the increase, I would be required to vacate the premises immediately at the conclusion of the lease, which is against the law in this country.
As part of our conversations, I pointed out to my landlord that his plans were in violation of the law and that he should adhere to the rental cap – at which time I was requested to vacate the premises within three months.
It was at this moment that I made the decision to seek redress through the Dispute Settlement Centre.
First and foremost, I needed to create a claim form in accordance with the template supplied at the center’s front desk.
Give this to the typing center, and they will make sure that all of your instructions are written out correctly in Arabic for the judge to read and understand.
Make every effort to make the explanation of the case brief and to the point, as translators are paid per page of text.
I was required to provide the original tenancy contract, which had been legally translated into Arabic for the landlord (I used Dunia Legal Translation).
Make sure you save a duplicate of all of your receipts in case you need to submit a claim for repayment to your landlord.
Fortunately, if you are successful in your case, you will be able to recover this charge from your landlord.
After registering everything and double-checking that all of the paperwork were present, I went to the cashier’s office to pay the cost.
I was fortunate in that there was a staff translator there for my hearing, and it was completed in record time, with the judge saying that the case will be addressed in three weeks.
As a result, I will continue to live in the same apartment for the foreseeable future at the same rate.
Both renters and landlords have their rights protected under the law.
If you are in a disagreement, conduct your homework and go to the rent committee to check on the price rise rather than giving in to pressure and vacating.’
Dubai’s most affordable neighbourhoods
We sought for assistance in locating some of the most affordable neighborhoods to rent in around Dubai. On February 12, the values supplied represented the national average for a one-bedroom apartment and were up to date. Al Muhaisnah is a Muslim term that means “the one who is merciful.” The average annual rent for a one-bedroom flat in Dubai is Dhs43,000 (about). This region, which is comprised of four tiny settlements – Muhaisnah 1 to 4 – and is located between Al Qusais and Mirdif, is mostly occupied by lower-end housing and labor housing.
- The average rent is Dhs48,593 per month.
- The location’s proximity to Al Ittihad Road, Sheikh Mohammed Bin Zayed Road, and Al Khail Road makes it an attractive alternative to Dubai for commuters who are priced out of the city.
- A tiny neighborhood with sub-communities numbered from one to five, wedged between Mirdif Road and Al Awir Road, with a population of around 2,000 people (just a few minutes from Mushrif Park).
- Academic City and its surrounding areas The Dubai Silicon Oasis is surrounded by Sheikh Mohammed Bin Zayed Road (E311), the Dubai to Al Ain Road (E66), and Emirates Road.
- When the green line of the metro system is extended in the next several years, it will pass through these places.
- Jebel Ali, located just outside of Dubai Marina, is home to an industrial zone, a technological park, and a variety of residential buildings.
Dubai Rental Disputes Settlement Center is open from 7.30am to 2.30pm on Sundays through Thursdays (to raise a dispute you must arrive before 1.30pm). Dubai Land Department is located in Deira (zip code 4488). Rental Increase Calculator and PDFs pertaining to rental rules are available online. Customer service and tenancy contract registration are available from 7.30 a.m. to 2.30 p.m. on Sundays through Thursdays. Dubai Land Department (203 0541; Deira, Dubai).
How to register a rental dispute
Mark Wellman-Riggs, general manager of Crompton Partners Estate Agents in Dubai, walks us through the procedure for renters who seek to file a dispute in the city with the appropriate authorities. It is housed in the Dubai Land Department and is known as the Rental Dispute Settlement Centre (RDSC). This is the location where a tenant or landlord may file a formal complaint. It is necessary to have the following items to file a complaint: your EJARI registered rental contract, your original tenancy contract, copies of your cheques, the facts of the dispute, and a power of attorney if you are unable to attend the hearing in person.
They will deal with the majority of rental issues in Dubai, including those involving Dubai free zones, unless such disputes have been referred to special judicial committees or courts for their resolution.
First and foremost, the Arbitration Department shall attempt to resolve disagreements amicably within 15 days of receipt of the complaint.
They will make every effort to resolve the issue within 30 days, and their decision is final unless the other party files an appeal with the Department of Appeal of the United States.
Appeals to this department can only be filed for claims totaling more than Dhs100,000, and they will provide a decision within 30 days of receiving the appeal request.
RDSC fees and documents
We speak with Mark Wellman-Riggs, general manager of Crompton Partners Estate Agents in Dubai, who walks us through the process for renters who want to file a dispute in the city. It is housed in the Dubai Land Department and is known as the Rental Dispute Settlement Center (RDSC). When a tenant or landlord has a complaint, they can bring it to this office. It is necessary to have the following items to file a complaint: your EJARI registered rental contract, your original tenancy contract, copies of your cheques, the facts of the dispute, and a power of attorney if you are not present in person to file your complaint.
- They will deal with the majority of rental issues in Dubai, including those involving Dubai free zones, unless such disputes have been referred to special judicial committees or courts for their resolution instead.
- First and foremost, the Arbitration Department will make every effort to resolve disputes amicably within 15 days of receiving them.
- Within 30 days, they will attempt to resolve the issue, and their decision is conclusive unless and until the opposite side files an appeal with the Department of Appeals.
- They will render a decision within 30 days of receiving the appeal.
How to Solve Property Disputes in Dubai
Real estate is one of the most significant sectors in Dubai, and it is worth billions of dollars. Property conflicts between landlords and tenants have increased in recent years as a result of recent price fluctuations and numerous changes in rules and legislation. One of the most prevalent complaints is connected to unjustified rental hikes, which are in violation of Dubai’s Real Estate Regulatory Authority (RERA) guidelines. Landlords are occasionally compelled to file complaints against their renters, albeit this is rare.
The starting point
Nobody should have the illusion that they will never have to go to court or submit a formal complaint against someone. Knowledge is power, which is why it’s critical to be aware of your alternatives before you find yourself in a situation where you need them. If and when a real estate issue happens, you will be prepared to handle it. We strongly advise you to thoroughly review your tenancy agreement before deciding whether or not to officially register a complaint. Check to determine whether there are any sections in the contract that may be invoked to resolve your issue promptly.
Make every effort to have a pleasant and cordial discussion, no matter how challenging it may be.
Going through the legal procedure is far more difficult, time-consuming, and expensive than negotiating a settlement with your renter.
If you are unable to resolve the disagreement because your tenant refuses to vacate the premises or because he or she has chosen to default on their rent payment, you will have exhausted all other alternatives.
The center was established to assist in the resolution of disputes between landlords and renters. In addition, the Dubai Land Department’s judicial branch is to be established.
Filing the complaint
When you submit a rental dispute, you will be required to bring along the following documents with you. Bring two copies of each document: one of the original and one of a photocopy.
- Passport and visa
- Emirates ID
- Ejari certificate
- Original tenancy contract
- Recent DEWA bills
- Rental deposit slip
- Copies of checks written to the landlord
- Copies of checks written to the tenant
- Copies of checks written to the landlord. Title deed
- Copies of any text messages, emails, or other types of pertinent contact between the renter and the landlord addressing the matter at hand
- Any additional evidence that may be useful in proving your point
It will be really beneficial if you had an Arabic translation of these documents. If this is not the case, a certified translation may be required, which may add time to the whole procedure. Once you have completed all of your paperwork, proceed to the RDC. Staff members will assist you in filling out your complaints and, for a charge, will translate any remaining papers into Arabic if they are required. In order to properly handle your disagreement, you will be required to answer further questions regarding your complaint.
An Arabic translation of these materials will undoubtedly be beneficial. It is possible that a certified translation may be required, which will cause the procedure to be delayed. Make your way to the RDC once you’ve completed all of your documents. A member of the staff will assist you in filling out your complaints and, for a charge, will translate any remaining documents into Arabic if they are required. In order to properly handle your disagreement, you will be required to answer more questions about it.
What happens next?
During the legal process of dealing with a rental dispute, the Arbitration Department is the first of four departments to get involved. They will make every effort to reach a decision within 15 business days after receiving the application. The filing of a lawsuit will be necessary in the event that the disputing parties are unable to negotiate a solution through arbitration. Following that, a decision will be given within 30 business days. If no appeal is filed within 30 days of the judgement being issued, the ruling will become final and binding on all parties.
Once the judgment on the appeal has been reached, it will be enforced by the Execution Department, and it will no longer be subject to protest or rescinding.
Presenting the case
RERA will provide a day and time for you to appear in person and present your case for each of the phases in the process. Keep in mind that even if you arrive on time for your appointment, there may still be a lengthy queue of disputants to deal with, and you may have to wait for many hours before your case is resolved. If the committee determines that, for whatever reason, a decision cannot be made on that day, or if the papers are inadequate and further documents must be obtained, you will be required to schedule another meeting with them.
- You can keep track of the progress of your case by visiting this page.
- In reality, you can still attempt to arrange an out-of-court settlement with your opponent at any time before the scheduled court date arrives.
- If no one appears in court, the court automatically concludes that an out-of-court settlement has been reached.
- Instead of needing to establish a relationship with your renter, consider collaborating with Blueground.
You’ll never have to worry about dealing with problematic renters or scheduling court appearances again. We rent out your flat from you so that you may earn a passive income without having to worry about anything. Allow us to take care of the rest.
What if your landlord in UAE rejects maintenance requests?
Published at 12:49 p.m. on Sunday, October 14, 2018. The most recent update was made on Thursday, November 15, 2018, at 7:53 a.m. My question is: Since January 2018, I have been living in a leased one-bedroom flat at International City in the emirate of Dubai. I am a single woman. I discovered a continual water leak on the ceiling of the apartment shortly after moving in. The leak was coming from the top level. This was communicated orally to the real estate agent by me. Because neither the landlord nor the agent took any action, I was forced to file a formal complaint with the latter and notify the building administration by email and phone calls.
- When I investigate, both the agent and the building management provide justifications for their actions.
- I was successful.
- The repair work, on the other hand, has yet to be started.
- In accordance with Article 15 of Law No.
- In the case that the landlord does not make good on his or her promise to repair the situation, you may contact the center to pursue proper legal action against the landlord.
- During the length of the lease contract, the landlord will be responsible for the real estate maintenance work and for correcting any defect or damage that may impair the tenant’s ability to use the rented building in the manner that was intended by the tenant.
- He holds legal qualifications to practice law in Dubai, the United Kingdom, Singapore, and India, among other places.
- Readers can submit their queries to: [email protected] or mail them to: Legal View, Khaleej Times, PO Box 11243, Dubai, United Arab Emirates.
BSO – Dubai property management company
Now that your home has been rented out, it appears like everything is going smoothly. Or at least that’s how you perceived things were going. Afterwards, you will run into difficulties with your tenant. What should I do if my renter fails to pay his rent on time? What would I do if my tenant ruined my belongings? What is the best course of action for me to take to deal with it? These are some of the most common questions that landlords commonly ask. It is also necessary to put in place the appropriate action plan.
- Some people choose to go via the judicial system.
- Landlords must tell renters of the situation and attempt to reach a mutually agreeable solution.
- It was established by the Dubai government in order to handle disputes that arise between landlords and renters.
- You will be able to go to RDC after the documentation have been created.
Translation services will be provided for documents that must be in Arabic. Landlords will be questioned about the situation in order for the case to be filed properly. In the case of bounced checks, a police report must be made first before going to RDC for assistance.
Risks of Taking a Tenant to Court
It is not always the case that taking rental issues to court would result in favorable outcomes for landlords. There are always potential “what if” scenarios that might occur. What happens if landlords aren’t adequately represented in a court of justice? What if the documents that were supplied were not completely accurate and up to date? What happens if the email correspondence between the landlord and the renter is insufficient evidence? The following are some of the hazards that landlords may encounter while bringing a lawsuit in the RDC: When pursuing a rental disagreement lawsuit, there are a number of fees that must be taken into consideration:
- 1. A filing fee of 3.5 percent of the property’s annual rent is required.
- It should not be less than AED 500, nor should it be more than AED 20,000.
- 2. Fees for document translation at the RDC’s typing facility
- And 3. 3. Administration expenses and other factoring charges, such as those for:
- The expense of transportation
- If landlords are employed in the UAE, a leave of absence is required
Depending on the size of the line, it might take anywhere from 1-2 hours to file a case in RDC. Furthermore, after it has been submitted, the decision will not be delivered immediately. It will take time for you to present your case to RDC. They will provide you a certain day and time to arrive at the destination. However, it is not certain because, once again, you will be placed in a queue and have to wait. Cases may also take many weeks or even months to be concluded. If your documentation is insufficient, you will be required to return at a later date.
What Happens if a Tenant Refuses to Leave?
According to the RDC queue, the average time to file a case is 1-2 hours. Furthermore, after it has been submitted, a ruling will not be issued immediately after that. It will take time to present your case to RDC. They will provide you a specific day and time to arrive at the location. But there are no guarantees as you will be placed in the queue and need to wait. Sometimes it takes weeks or even months to conclude a case, and this is not uncommon. It is necessary for you to return at a later date if your documentation is insufficient.
- 1. If there is a breach of any of the provisions of the signed lease agreement
- It is possible for landlords to provide renters with a 30-day notice period by email or notary public. The purpose of this notification is to provide tenants with an opportunity to rectify the problem.
- 2. If the landlord decides to sell the property or utilize it for his or her personal purposes
- Landlords can give renters a 12-month notice period by email or notary public
- This is done to tell tenants that the property will be sold or utilized for personal purposes.
If a notice is served and the tenant does not vacate the premises, the landlord may file a complaint with the RDC. Once the court order has been received, the landlord will be able to mail it to the renter. If the renter continues to refuse to leave, contact the police so that they can expedite the eviction. Landlords are not allowed to deny renters access to their property or compel them to vacate the premises.
Can You Sue a Landlord for Emotional Distress?
Emotional discomfort is associated with physical harm sustained as a result of deteriorating property circumstances. It is also associated with psychological abuse, such as harassment to correct problems on the property. Is it possible for you to initiate a lawsuit against your landlord because of this problem as a tenant? To simply answer the question, yes, you are permitted to bring a legal claim. This is doable if you have the necessary documentation to back up your assertions. For example, the state of the property is mentioned in the written contract when the property is purchased.
- You have no legal standing to bring a lawsuit against your landlord.
- When initiating a lawsuit against their landlords, tenants must also have a legitimate justification for doing so.
- It must be extremely inconvenient and time-consuming for landlords to go through this process, right?
- Choosing not to hire an attorney is the most cost-effective alternative, but it comes with hazards.
- It’s a really straightforward process.
- Someone having years of expertise in real estate as well as knowledge of the legalities of the transaction.
- BSO Real Estate Management is the organization in question.
- Furthermore, BSO has a high success record in settling a variety of problems outside of the courtroom.
So what are you waiting for? Get started today! Contact BSO and express your dissatisfaction with the situation. BSO is the only company to call when it comes to property management and real estate legal concerns.
Steps for Filing Rental Dispute at Rent Dispute Resolution Center
Rental disputes are among the ten most common forms of legal disputes across the globe, and they are particularly prominent in the United Arab Emirates. Low maintenance expenses and high rental revenue are two of the most typical reasons for rental conflicts, and they are also the most difficult to resolve. Many circumstances, including the changing economic atmosphere in which we live, make it doubtful that the average person could cope with such a situation. Examples include: If you find yourself in this situation, it is critical that you consult with an attorney.
Both renters and landlords must have a clear understanding of their respective obligations and rights in order to settle rental difficulties or conflicts.
Dubai Rental Disputes: When Should You File the Matter
It happens from time to time that contractual rights are infringed despite the fact that the Dubai Land Department has procedures in place to assist tenants, landlords, purchasers, and sellers. The first step is to evaluate the possibility of finding a solution that is beneficial to all parties involved. However, there are instances in which both the landlord and the tenant have exhausted all possible routes of discussion and argument. It is at this time that you will need to file a rental dispute case with the Dubai Land Department, which is located in Dubai (DLD).
Its committee reviews all instances of disagreement, with the exception of those involving financial issues such as financing leasing contracts and renting disputes in free zones, which are investigated by another committee (JAFZA, Tecom, DMC).
Landlords, on the other hand, may be forced to file complaints against their tenants from time to time.
Steps for Filing Rental Dispute at Rent Dispute Resolution Center
Both renters and landlords can file claims with the Rent Dispute Resolution Center, which accepts both (RDC). In this section, we’ll look at how tenants in Dubai might register a complaint against their landlord. Recall that if a landlord need outside assistance to resolve an issue with one or more of their tenants, the same rules apply. The first step is to become acquainted with Dubai’s rental regulations, which are as follows: Before considering initiating legal action in Dubai over a rental dispute, it is important to properly review the Dubai Tenancy Law.
It is important to get informed with RERA regulations, whether you are a landlord or a tenant, before attempting to resolve a dispute.
A rent dispute in Dubai cannot be registered with the Rental Dispute Center based only on the assumptions you have made. The best course of action is to contact with an attorney if you do not have sufficient knowledge of the law to handle the situation on your own.
Informing the other party and working out an arrangement is the best course of action.
It takes cases from both renters and landlords who are involved in a rent dispute (RDC). Examine the process through which tenants in Dubai can lodge a complaint with their landlord. Please keep in mind that the same rules apply if a landlord need outside assistance in resolving a dispute with one or more of their tenants. Get acquainted with Dubai’s rental regulations by reading through the following documents: Before considering initiating legal action in Dubai over a rental dispute, it is important to understand the Dubai Tenancy Law extensively.
Finding out what the RERA Act is and how it affects both landlords and tenants is the first step in reaching an amicable solution.
If you don’t know enough about the law to handle it on your own, consulting with an attorney is the wisest course of action.
If you fail to negotiate, register your complaint with Dubai Rental Dispute Centre
If you are unable to come to an arrangement with your landlord, you may be able to file a formal complaint with the Dubai Rental Dispute Settlement Center. The Dubai Rental Dispute Center was established in order to ensure that any disputes between landlords and tenants be resolved as quickly as possible. When a disagreement is brought to the center’s notice, the committee takes into account all aspects of the matter before making a decision. However, circumstances involving financial difficulties, such as financing leasing contracts or conflicts in free zones, are excluded from the definition of fraud.
More information may be found here: How can a rental dispute lawyer in Dubai, United Arab Emirates, assist with tenant and landlord disagreements?
Filing of Documents
When filing a rental dispute, make sure you have the necessary documents with you: originals and copies of the following documents:
- Rental agreement, tenant’s visa and passport, Emirates Identification Card, and certificate from Ejari are all required. The original tenancy agreement is shown in blue, as are DEWA invoices from subsequent years. a rental agreement including a deposit slip
- Copies of checks that have been sent to the landlord
- A copy of the landlord’s title deed and a copy of his or her passport (originals required if you are the landlord)
- Documentation pertaining to any correspondence between the tenant and the landlord regarding the rental increase or the present dispute
- • Any other supporting documentation that will be beneficial in demonstrating your case
It is necessary to have all of the company’s documents on hand if you are engaging with a commercial real estate transaction (trade licenses, etc.). It is certainly beneficial if you have a copy of these papers in Arabic as well. Once you’ve gathered your documentation, head over to the RDC’s typing center to complete your complaint, which will prepare you to present your case to the RDC. The typist will translate the necessary documents into Arabic and enquire as to the nature of your dispute in order to properly formalize your complaint.
Our Real Estate Lawyer, Dubai, at HHS Lawyers and Legal Consultants are ready to assist you.
Since our inception, we have had great success representing both tenants and landlords in the Rental Dispute Settlement Center, courts, and arbitration centers throughout the United Arab Emirates. In addition to defending you at hearings, providing defense statements, and submitting claims, our rental dispute Lawyers can assist you in obtaining your rights.
Our property lawyers in Dubai have a wealth of experience in resolving disputes in a timely and cost-effective manner. Whether you are a landlord or a tenant, we will preserve your rights and benefits under rental agreements on your behalf.
Right now, please give us a call!
Please do not hesitate to get in touch with us if you want legal assistance. Get in contact with one of our attorneys right now to learn more about our legal services.